01 · Before you arrive
Follow the appointment confirmation for arrival timing and complete required intake in the secure booking system. Wear what is comfortable and bring non-sensitive business questions by phone or email.
What to expect
Here is how to prepare, communicate your preferences and stay in control of your experience from arrival through follow-up.
Follow the appointment confirmation for arrival timing and complete required intake in the secure booking system. Wear what is comfortable and bring non-sensitive business questions by phone or email.
Ruben asks about your goals, expectations and relevant intake information, explains the planned service and obtains consent before beginning.
Professional draping protects privacy. You may request changes to pressure, positioning or the plan, ask questions, pause, or end the session at any time.
Take time to transition, ask general follow-up questions and use the booking process if you choose to schedule another visit. Rebooking is always your choice.
Use ordinary business contact channels for scheduling or general follow-up. Bring persistent, unexpected or concerning symptoms to an appropriately licensed healthcare professional rather than relying on a website message.
If you choose another appointment, consider what felt comfortable and what you would change. There is no required cadence and no promise that a particular schedule will produce a specific result.